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Portal will gather Executive Power services in a single channel


About 1,600 official sites will migrate to the new platform; more than 1,000 services will be offered by 2020

To facilitate the access of Brazilian citizens to public services, the federal government presented, on Thursday (22/8), in ceremony at the Planalto Palace, the portal , a platform that will gather the content of the websites of the Executive Branch in a single channel.

So far, the Portal de Serviços, Planalto and the Government of Brazil have been migrated to the new tool. Together, the three sites received about 13 million visitors a month. By the end of 2020, 1,600 federal government sites will be part of and more than 1,000 digitized services will be offered.

During the presentation ceremony, Paulo Uebel, the special secretary of Digital Redemption, Management and Digital Government of the Ministry of Economy, stressed that the process of digital transformation is an achievement of society.

"The transformation encompasses more than 300 public services as early as 2019. They were offered in face-to-face format and, when switched to digital format, bring savings to the whole society of around R $ 1 billion," explained the secretary. "More than 60 million hours were consumed by bureaucracy and the Brazilian citizen can use to work, produce, be with his family."

The comment is based on the fact that only with the services already offered in 2019, about 12.5 million annual consultations cease to be in person at public agency agencies.


Channel unification will also encompass mobile applications. In June this year was created the unique account in Google Play store, which already has 41 migrated applications, among them the Digital Traffic Wallet, the Sinesp Citizen (National System of Public Safety Information) and Enem. comes with a catalog of over 3,000 public services offered and almost 50% of them are already available in digital format. The project meets the Decree 9.756 / 2019 , signed by President Jair Bolsonaro event in 100 days in office.

Among the digitized services are those of the National Institute of Social Security (INSS), which allow, for example, the filing of appeals and the request for retirement through the Internet, with the automatic granting of benefits.

Another service is access to the retirement simulator that points to the forecast of future income. Of all 96 services offered by the municipality, 90 are already offered digitally.

Centralized Maintenance

In the new platform, each body will continue to have its institutional page, with management autonomy. Maintenance and development, however, will be centralized, which should generate savings for the public coffers of $ 100 million per year.

The Ministry of Economy also expects to save more than $ 6 billion per year with the process of digital transformation of public services, with approximately $ 3 billion saved by the government and another $ 3 billion by Brazilian society.

“The digital transformation is made from the citizen's eye”, comments Luis Felipe Monteiro, Secretary of Digital Government of the Ministry of Economy. “It is he, the citizen, who tells us where we should apply technology and how. That is why Brazilians are at the center of this strategy. ”