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Government invests in digitization to rescue citizen's confidence


Second secretary Paulo Uebel, investment in technology brings fast and guaranteed return

Technology, combined with a simplified and bureaucratic mentality, can restore public confidence in public institutions. According to Paulo Uebel, the Federal Government's special secretary of Debureaucratization, Management and Digital Government of the Ministry of Economy, bets on the digitization of processes and services to rescue this trust.

At the opening of the 8th edition of the More Simple Brazil Seminar, held by Sebrae in Brasilia, this Thursday (6/6), Uebel highlighted that Brazil is the fourth largest connected population in the world and that "we should take this opportunity to transform the public institutions on genuine democratic platforms of access, inclusion and transparency. "

In Uebel's assessment, investment in technology brings fast and guaranteed return. "Research shows that 1% growth in digital government generates more than 0.5% growth in Gross Domestic Product," he said.

Currently, 42% of the 2,897 services offered by the federal government are digitized. The goal is to add at least 1,000 new digital services to this universe. "The exit is the digital government," Uebel emphasized. 

Savings of R $ 6 billion

In addition to expanding these services, bringing more convenience to citizens, the government works in three other lines: launching the digital identity, whose pilot project is planned for this year; unify digital government channels; and intensify the integration between systems and databases.

"There are more than 40 million interactions that are made personally today that can become digital," Uebel reports. He estimates the economy of society and government at R $ 6 billion with this digitization. "There will be a direct impact on the generation of employment and income and the qualification of labor," he added.


The Deputy Secretary of Digital Government of the Ministry of Economy, Ciro Avelino, said at the Seminar on Brazil More Simple that the government can not be an obstacle for the Brazilian entrepreneur, so it must draw ties to allow the productivity of the Brazilian people and the growth of economy.

"We can not see innovation as purely and simply the application of technology in a massive and intensive way in the processes, we have to understand that digital transformation is to adapt the provision of public services to the reality and the expectation of a society that is already digital and that has changed their habits from the use of technology, "he said.

Held in Brasilia on June 6 and 7, the seminar brought together entrepreneurs and representatives from the trade boards of all Brazilian states and the federal, state and municipal governments to present and discuss innovations and challenges in the Brazilian business environment.